Customers Frequently Questions

Widam is committed to providing high-quality meat supplies. All our operations undergo regular tests, including laboratory analyses, internal and external audits, and the application of ISO 9001:2015 and ISO 22000:2018 standards to ensure food safety and quality.

We offer a wide range of fresh, chilled, and frozen meats, including sheep, cows, and camels, as well as frozen Nat chicken products, and various vegetables and fruits.

You can buy our products from Widam butcher shops spread across seven regions in Qatar, through the Widam app, or by calling the hotline at 8000056.

We provide slaughtering services according to Islamic law, supervised by veterinarians in slaughterhouses equipped with the highest safety technologies.

We have distribution centers serving our commercial customers, providing them with fresh chilled and frozen meats, with delivery options using our fleet of refrigerated trucks.

Widam offers a variety of meats and food products, including fresh and frozen meats, poultry, and vegetables. We also provide slaughtering and delivery services.

We have multiple branches across Qatar. You can view the list of branches and their exact locations via the map available on our website.

How can I place a delivery order to my home?

Orders placed before 6 PM are delivered on the same day within a maximum of 3 hours. Orders received after 6 PM will be delivered the next day at your chosen time. This is because our livestock is slaughtered early in the morning, and we ensure the delivery of fresh meat daily.

We accept payment via credit cards, debit cards, or cash on delivery.

We offer periodic promotions and discounts. You can follow our social media page to stay updated on the latest offers.

You can contact us via the hotline at 8000056, WhatsApp at 77710202, or through the contact form available on our website. We are here to assist and answer all your inquiries.

Are imported meats slaughtered according to Islamic law?

Currently, the option to attend the slaughter of the Aqeeqah is not available. However, the slaughter process is overseen by professional staff and conducted according to approved conditions. For more information about the Aqeeqah service, please contact us at 8000056.

Yes, we offer special services for companies and events, including the provision of large quantities of meat at competitive prices. You can contact us for special offers.

Widam has obtained ISO 9001:2015 for Quality Management Systems and ISO 22000:2018 for Food Safety, reflecting our commitment to quality and safety at all stages of production.

Yes, fresh whole sheep come with offal (tripe, liver, heart, and lungs). You can request their removal or preparation according to your preference at the time of purchase. Imported chilled or frozen sheep, however, do not include offal due to health and safety regulations.

Do you offer custom cutting services?

Yes, you can customize your orders in terms of fat content or thickness of cuts when purchasing through the app or in branches.

We use refrigerated vehicles equipped with the latest technology to ensure that the meat arrives fresh and of high quality at your home.

Yes, we offer a range of frozen and imported meats alongside fresh meats.

Widam butcher shops operate daily from 7 AM to 10 PM, with a break on Friday from 11:30 AM to 12:15 PM.

From 5 AM to 2 PM.

Yes, you can return or exchange meat within 24 hours of the order if it is not of the desired quality. We always strive to provide the best products, and customer satisfaction is our priority.

Yes, you can contact the hotline to request specific cuts not available in the app, and we will try to provide them for you if possible.

Yes, the minimum order amount for delivery service is 100 QAR. For more details, you can check during order completion through the app.

Currently, we offer delivery service to Doha, Umm Salal, and Al Wakrah within specific areas, but we are working on expanding the service. Please check the app or contact customer service for more details.

Yes, we offer fresh meat daily as livestock is slaughtered, and the meat is prepared and delivered on the same day to ensure the highest level of freshness and quality.

Yes, we offer a selection of fresh local meats that meet the highest quality standards, alongside imported meats from the best global farms. For more details on what is currently available, you can check our app, visit one of our butcher shops, or call the hotline: 8000056.

A national initiative jointly organized by the Ministry of Commerce and Industry in collaboration with the Ministry of Municipality and Widam Food Company. This initiative aims to regulate the market during Ramadan and Eid Al-Adha by providing adaahi animals and reduced prices for citizens. The products and details of each initiative are announced before the scheduled launch date.

You can benefit from the initiative by purchasing one sheep (per citizen) from Widam’s slaughterhouses in various areas such as Al Shamal, Al Khor, Umm Salal, Al Wakrah, Al Shahaniya, and Abu Nakhla, or by ordering through the app. The buyer must be at least 18 years old and present the original ID card to complete the sale.

The fees for slaughtering, cutting, packaging, and loading are 50 QAR, which includes 34 QAR for loading fees and 16 QAR for slaughtering, cutting, and packaging.

Yes, you can order your sheep from the initiative through the electronic application.

Yes, home delivery service is available with additional fees of 15 QAR, in addition to the costs of slaughtering, cutting, packaging, and loading.

Yes, all sales outlets are monitored by the Ministry of Commerce and Industry to ensure adherence to supported prices.